No Touch Auto Service at Carbone Dodge Chrysler Jeep Ram in Yorkville, NY

At Carbone Dodge Chrysler Jeep Ram, we're committed to keeping you safe when you visit our dealership. That's why we offer no touch servicing and repairs in our service center. We strictly follow all CDC guidelines and have adjusted our facilities that keep both you and our staff safe. When servicing your vehicle, we wear protective equipment and sanitize your vehicle before and after completing servicing. Our service lounge is cleaned multiple times a day and we adhere to social distancing, ensuring that you can stay safe and relaxed while your vehicle is being serviced in Yorkville. We encourage you to learn more about the steps we've taken to ensure your safety during these times so you can enjoy peace of mind when you bring your vehicle from Utica or Rome, NY to get servicing or repairs in Yorkville.

How Our No Contact Service Works

Step 1. Schedule a Service Appointment Online or Over the Phone

When your vehicle needs servicing or repairs, you can easily schedule an appointment from the comfort of your home either online or over the phone. Simply choose a date and time that works best with your schedule to bring your vehicle in for a professional service appointment.

Step 2. Bring Your Vehicle in for a No Contact Drop Off

When the day of your appointment arrives, you can bring your vehicle to the dealership. We have a secure drop-box where you can leave your keys. You can also bring them to an advisor in our service center. Each advisor has a glass patrician protecting them and you from contact if you have any questions. When you drop off your vehicle and keys, we'll contact you over the phone to let you know when your vehicle is ready to go with your keys inside of it.

Step 3. Social Distancing in Our Service Lounge

To encourage social distancing, we only allow a certain number of customers in our service lounge at a time. All customers must wear protective masks when they enter the building as well. We adhere by all CDC guidelines and clean our service lounge multiple times a day, always wearing protective gear and using the recommended products to ensure all our facilities are sanitized and clean.

Step 4. Complimentary Service Loaner for Longer Repairs

If your vehicle requires a longer service appointment, we offer service loaner vehicles for you to use until your vehicle is ready for pick-up. All of our service loaner vehicles are thoroughly cleaned and sanitized to ensure your safety and peace of mind when you drive them.

Step 5. Thorough Vehicle Sanitization Before and After Servicing

To ensure the safety of our customers and yourself, we thoroughly sanitize your vehicle both inside and out before and after we service it. Our service technicians wear protective gear like gloves and masks when cleaning and servicing your vehicle to not expose themselves or your vehicle to anything. When we're finished servicing your vehicle, we clean and sanitize it again so it will be safe and ready for you to pick it up.

Step 6. You Drive Away Happy!

When we're finished servicing your vehicle, we'll notify you by phone so you can come pick it up without having to have contact with anyone. It's our mission to serve drivers from all over the greater Oneida and Syracuse area, providing them with the confident, professional and safe auto service experience that they need. We also offer local vehicle pick-ups and drop offs so you don't have to leave the house to get your vehicle serviced and back to like-new condition again.

Make an Inquiry

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Contact

Carbone Chrysler Dodge Jeep Ram

5017 Commercial Dr
Directions Yorkville, NY 13495-1105

  • Sales: 844-280-2160
  • Service: 315-235-1516
  • Parts: 315-922-1351

Hours

  • Monday 09:00AM - 08:00PM
  • Tuesday 09:00AM - 08:00PM
  • Wednesday 09:00AM - 08:00PM
  • Thursday 09:00AM - 08:00PM
  • Friday 09:00AM - 05:00PM
  • Saturday 09:00AM - 05:00PM
  • Sunday 11:00AM - 03:00PM